These Terms & Conditions apply to all legal relationships between NAUTICSTORE24 and the purchaser in the version valid at the time of the order. Deviating terms of the purchaser are not recognized unless NAUTICSTORE24 has expressly agreed to them in writing.
The purchase contract is concluded with Thomas Dall (hereinafter “NAUTICSTORE24”). Further information can be found in our imprint. For questions, complaints or claims please contact our customer service Mon–Fri 8:00 AM–2:00 PM at +43 7232 38888.
By listing products on NAUTICSTORE24 we make a binding offer to conclude a contract. The contract is concluded when you click the order button and thus accept the offer for the goods in your cart. You will immediately receive an order confirmation by e-mail. In case of typographical, printing or calculation errors on our website, NAUTICSTORE24 reserves the right to withdraw from the contract. All offers are valid while supplies last. If our supplier fails to deliver, we may withdraw from the contract and will promptly refund any purchase price paid.
We accept the following payment methods:
We ship free of charge to Austria and Germany for orders over €170. For orders under €170, shipping costs are €7.10 to Austria and €9.10 to Germany. Other shipping rates are available here.
Some items may ship in multiple packages from external warehouses, which may extend delivery times.
Unless agreed otherwise, delivery is made from stock to the address specified by the purchaser. Risk passes to the purchaser when the package is handed over by the carrier.
If the purchaser defaults on payment, NAUTICSTORE24 may charge interest at 4 % above the Austrian National Bank base rate p.a. Higher damages may be claimed if proven. Payments are due no later than 7 days after invoice.
Ownership of the goods remains with NAUTICSTORE24 until full payment of all claims.
You may only set off undisputed or legally established counterclaims. Rights of retention exist only for counterclaims from the same contract.
If a defect attributable to NAUTICSTORE24 occurs, we may choose to remedy the defect or deliver a replacement. If this fails, you may withdraw or demand a price reduction. Further claims, especially for lost profit, are excluded.
Please report visible transport damage immediately to the carrier and inform us without delay.
You may withdraw from this contract within 14 days without giving reasons in text form (e-mail to shop@nauticstore24.at) or by returning the goods. You can download the withdrawal form here. The withdrawal period begins upon receipt of this notice and the goods. Timely dispatch of the withdrawal or goods is sufficient to meet the deadline.
We will refund all payments, including standard shipping costs, within 14 days of withdrawal. You bear return shipping costs. Diminution in value due to handling beyond what is necessary to examine the goods is your responsibility.
The right of withdrawal does not apply to custom-made or personalized goods, or unsealed audio/video/ software products.
Austrian law applies. Exclusive place of jurisdiction is Rohrbach, Upper Austria.
We store the contract text and will email you order data and these T&C. Past orders are viewable in the customer login.
The language available for contract formation is German.
The European Commission provides a platform for online dispute resolution at https://ec.europa.eu/consumers/odr/.
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